Building 10, room 213
617-253-5921
The MIT Ombuds Office works with all members of the MIT community, including students, faculty, employees, alumni and employees of Lincoln Lab, to constructively manage concerns and conflicts related to your experience at MIT. Managing concerns constructively stimulates innovation and growth and generally increases individual and team effectiveness.
The Ombuds Office is an alternative to formal complaint-handling systems. Serving as independent third-party neutrals, the Ombudspersons can provide communication and conflict management consultation to individuals; shuttle diplomacy and informal mediation between parties; facilitate group discussions; and provide departmental or group workshops. The Ombuds Office also identifies systemic concerns and provides feedback to stakeholders throughout the institute to support resolution of recurring issues.
The Ombudsperson is neither an advocate for individuals or the Institute. The Ombuds Office is however, an advocate for fair process and constructive outcomes. In accordance with the International Ombudsman Association Standards of Practice, communications with the Ombuds Office are considered confidential and off-the-record and do not constitute notice to MIT.
COMMON ISSUES BROUGHT TO AN OMBUDSPERSON:
Conflict with Advisor/PI Conflict with Supervisor
Academic Integrity/Intellectual Property Conflict within Lab or Group
Faculty/Student Conflict Policy Issues
Conflict with Peer or Colleague Suggestions for Improvement
Organizational Change Performance Appraisal
Walk-in visits are possible, but appointments are recommended. For more information please call the Ombuds Office at 617.253.5921 or see their website at http://ombudsoffice.mit.edu