VII (13). Ombuds Office

Building 10, Room 213


The MIT Ombuds Office helps people resolve disputes, manage conflicts, and learn more productive ways of communicating. The Ombuds Office serves as an independent, confidential, neutral and informal resource for the entire MIT community—faculty, staff of all kinds, students and post-docs. It provides a place for every voice at MIT to be heard and to receive impartial attention discreetly and privately. The Ombuds Office seeks to promote a fair conflict management system and supports systemic changes to achieve this goal.

The MIT Ombuds help visitors examine useful options for dealing with a concern. The MIT Ombuds and their staff do not accept formal complaints or notice of any claims to MIT. If a visitor wishes to make MIT formally aware of a particular problem, the Ombuds can provide information on how to do so.

Common Issues Brought To An Ombudsperson:

     •  Academic integrity

     •  Advisor-advisee relations

     •  Compensation, benefits

     •  Ethics issues and MIT values

     •  Fear of retaliation, retaliation

     •  Grades, academic credit, intellectual property disputes

     •  Harassment, discrimination, abuse of power, bullying, unfair treatment

     •  Interpersonal relationships

     •  Performance appraisal; disciplinary action

     •  Policy issues

     •  Safety issues

     •  Suggestions for improvement at MIT

     •  Supervisor-supervisee relations

     •  Working conditions

Walk-in visits are possible but appointments are recommended. For more information, please see the Ombuds Office web site at, or call 617-253-5921.